X30 Privacy Policy — Your Data, Our Responsibility

01 What Data We Collect

We collect various types of information when you register and use the x30 platform. This data is essential to keeping our services secure and running smoothly. The categories of information we collect are detailed below.

Data Categories	Example	Why We Collect It
Identity Information	Full name, date of birth, national ID number	Identity Verification & Age Confirmation
Contact Information	Mobile number, email address, residential address	Account Verification & Security Notifications
Financial Information	Mobile banking number, transaction history	Payment Processing & Fraud Prevention
Usage Information	Login time, betting history, preferred games	Service Improvement & Personalized Experience
Device Information	IP address, browser type, device ID	Identity Verification & Fraud Prevention

02 How We Collect Data

X30 collects information through a number of different methods. We are committed to being fully transparent about each of them.

Direct Collection

When you register on x30, complete KYC verification, contact our support team, or fill out a form — you are providing information directly. This data is shared voluntarily and stored securely in our systems.

Automatically Collected Data

Some information is collected automatically while you use the platform — such as your device's IP address, browser version, page visit times, and session data. This is used primarily for security monitoring and improving platform performance.

Data Collected from Third Parties

Limited transaction data may be received from bKash, Nagad, or other authorized payment providers to verify payments. This information is used solely to confirm transactions.

03 How We Use Your Data

X30 uses collected data solely for the purposes listed below and for no other reason.

• Account Management: To verify your registration, login, and identity.
• Service Delivery: To ensure uninterrupted operation of betting, gaming, lottery, and payment services.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Fulfilling Legal Obligations: To generate reports as required by regulatory authorities.
• Service Improvement: To run analytics and improve the overall platform experience.
• Contact: To send important notifications, transaction confirmations, and support messages.
• Promotional Communications: To send you offers and bonus information only with your consent.

04 Data Sharing & Disclosure

X30 shares data with third parties only in limited circumstances and for specific reasons, which are clearly outlined below.

• Payment Processing: Necessary information is shared with authorized payment gateways to process transactions.
• Identity Verification Services: With trusted verification service providers to complete the KYC process.
• Legal Requirements: In response to a court order, regulatory authority requirement, or lawful request from a law enforcement agency.
• Fraud Prevention: To assist in investigations into money laundering or cybercrime.

Your data will not be shared outside the circumstances listed above without your explicit consent. All third-party agreements include confidentiality obligations.

05 Data Protection Practices

X30 employs a multi-layered security framework to protect your data. Our key security measures are outlined below.

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit encryption.
• Database Encryption: Sensitive data stored in our database is kept in an encrypted state at all times.
• Two-Factor Authentication (2FA): An additional verification layer is applied when accessing your account.
• Regular Security Audits: Regular audits are conducted by independent cybersecurity experts.
• Access Control: Employees are granted access only to the data necessary for their specific role.
• 24/7 Monitoring: Automated systems run continuously to detect suspicious activity in real time.

06 Cookies & Tracking Technologies

The x30 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help ensure the platform functions properly.

Cookies We Use

• Essential Cookies: To maintain login sessions and for security verification — the platform cannot function without these.
• Functional Cookies: To remember your preferences and settings so you don't have to reconfigure them each time.
• Analytics Cookies: To understand which parts of the platform are used most — always based on anonymized data.

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.

07 Your Rights

Under the x30 Privacy Policy, you have the following rights. To exercise any of them, contact us at support@x30.click.

Upon receiving a request, x30 aims to respond within 30 business days. For complex requests, additional time may be required — you will be notified in advance if that is the case.

08 Data Retention Period

X30 retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: Retained while your account is active and for up to 5 years after closure.
• Transaction Records: Retained for up to 7 years in accordance with financial regulatory requirements.
• Support Contact: Retained for up to 2 years after the issue is resolved.
• Log Files & Session Data: Automatically deleted after 90 days as a general rule.
• KYC Documents: Retained for 5–7 years in accordance with legal requirements.

Once the retention period expires, data is permanently deleted or anonymized.

09 Children's Privacy

The x30 platform is intended for users aged 18 and above only. We do not knowingly collect personal data from anyone under the age of 18.

If we become aware that a minor's data has entered our system, that data will be deleted immediately and the associated account will be closed. If you have concerns, parents and guardians should contact support@x30.click right away.

10 Privacy Policy Updates

X30 may update this Privacy Policy when necessary. For any significant changes, we will:

• We will send advance notice to your registered email or via SMS.
• A clear notice will be published on the website homepage.
• We will update the "Last Updated" date at the top of this page.

Continuing to use x30 after any changes take effect means you accept the updated policy. We recommend checking this page regularly to stay informed.

11 Contact & Complaints

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us. x30 takes every request seriously and responds as quickly as possible.