Responsible Gaming

On x30 Responsible Play — Keep the Fun, Lose the Burden

Gaming should be a source of fun — not stress. At x30, we want you to always enjoy it safely and within your limits. All the tools and support you need are right here.

Session Time Limit

Set Your Own Play Time

Deposit Limit

Set a Daily/Weekly Budget

Self-Exclusion Option

Take a break whenever you need one

Our Responsible Gaming Tools

X30 puts you in full control of your own play

Deposit Limit Setting

Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it takes effect immediately and cannot be easily increased — so you always stay within your budget.

Session Time Limit

Decide in advance how long you want to play in one sitting. When your time is up, x30 will prompt you to take a break. You can also enable automatic logout once your session time runs out.

Break & Cooling-Off

Feel like you need a breather? Take a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you won't be able to log in to your account or place any bets.

Self-Exclusion

If you feel gaming is spiralling out of control, you can self-exclude for a period of 3 months to 5 years. Once active, no new accounts can be opened.

Spending History & Analysis

You can see exactly how much time and money you've spent right from your dashboard. Make informed decisions with transparent data — no hidden information on x30.

24/7 Support & Guidance

Reach our support team at any time. Whether you need advice on responsible gaming, help setting limits, or a mental health referral — we're here for you every step of the way.

Need Help?

If you feel gaming is getting out of control, talk to us today.

Help Center

X30 Believes Responsible Play This isn't just a rule — it's part of who we are. We want every user to play with a clear head and within their own means. If you ever feel like things are getting out of hand, immediately support@x30.clickto get in touch.

01 What Does Responsible Gaming Actually Mean?

Responsible play means gaming or betting in a way that keeps you in full control of your time, money, and mental wellbeing. On x30, responsible play means keeping gaming as a source of entertainment — not a livelihood or a way to solve problems.

Millions of people across Bangladesh seek entertainment online every day. x30 respects that need while making sure the fun never comes at the cost of someone's wellbeing. Our responsible gaming policy is built on three core principles: Awareness, limits & support.

Problem gaming occurs when a person can no longer stop despite knowing the harm it causes. It's a behavioural issue that can affect anyone, regardless of age or background. There's no shame in it — reaching out for help takes real courage.

Why Does Responsible Gaming Matter?

Research shows that uncontrolled gaming can seriously affect family relationships, financial stability, and mental health. x30 takes this seriously, which is why protective tools are readily available to every user. Our goal is to create an environment where gaming always stays enjoyable.

Remember: the minimum age to play on x30 is 18. We verify age at registration and do not provide services to anyone underage.

02 Warning Signs

It's not always easy to notice when gaming habits start becoming a problem. Read through the signs below carefully. If several of them apply to you, now is the right time to seek help.

  • Chasing losses with bigger bets
  • Unable to stop playing even when you want to
  • Hiding time spent gaming from family or work
  • Betting with money set aside for everyday expenses
  • Feeling restless or irritable when not gaming
  • Borrowing money or being dishonest to fund gaming
  • Having arguments with family over the amount of time spent gaming
  • Gaming instead of sleeping, eating, or working
  • Needing to bet more and more to feel the same level of excitement
  • Repeatedly trying to quit gaming but failing

If three or more of the above signs apply to you, don't wait — contact the x30 support team today or use the self-exclusion option.

03 Check Yourself

Answer the questions below honestly. This will give you an initial sense of where your gaming habits stand.

Gaming Self-Assessment Test

Answer based on the past 30 days. Check all that apply.

Low Risk: Your gaming habits appear to be relatively in control right now. Still, set your limits and check in with yourself regularly.

Please Note: Your answers show some concerning signs. We recommend speaking with the x30 support team or using the cooling-off period.

04 Steps to Set Your Limits

Setting limits on x30 is simple and entirely in your hands. Just follow the steps below.

01
Log in to your account

Log in to your x30 account and click the profile icon in the top-right corner.

02
Go to the Responsible Gaming section

Look for the "Responsible Gaming" option within your account settings.

03
Choose your preferred limit

Choose from a deposit limit, session time, bet limit, or loss limit — whichever suits your needs.

04
Set the amount and duration

Set a specific amount and time period (daily/weekly/monthly) and confirm.

05
Takes effect immediately

Lowering your limit takes effect immediately. Increasing it requires a 72-hour waiting period — this is for your own protection.

05 Protection of Minors

X30 strictly prevents anyone under the age of 18 from using the platform. Age is verified at registration, and additional identity documents may be requested in cases of doubt.

Advice for Parents

  • Use parental control software on shared devices to prevent children from accessing gaming sites.
  • Keep your x30 account password out of reach of children.
  • Have open, honest conversations with your children about the risks of online gaming and betting.
  • If you suspect your child is using x30, please contact us immediately at support@x30.click.

If an underage user is identified, their account is immediately closed, all transactions are cancelled, and any funds are returned.

06 FAQs

Answers to the most frequently asked questions about Responsible Gaming.

Yes, your wallet balance remains completely safe during self-exclusion. You can withdraw as normal once the exclusion period ends.

Lowering your limit takes effect immediately. Requests to increase a limit take effect after 72 hours — this waiting period is intentional, giving you time to reconsider your decision.

No promotional offers or bonuses will apply during a cooling-off or self-exclusion period. Marketing communications from us will also be paused during this time.

Reach out to the x30 support team at support@x30.click. We can provide the help you need and refer you to a professional counsellor.

Email us directly at support@x30.click. Upon request from a third party, we can review the relevant account and take the necessary steps.

Protection Tools — Start Using Them Now

These tools are always available to keep your gaming experience safe on x30

01
Deposit Limit

Set your own maximum deposit limits — daily, weekly, and monthly.

02
Loss Limit

Betting will automatically stop once you hit a set loss amount.

03
Session Reminder

Once the set time is up, a reminder will appear on screen prompting you to take a break.

04
Reality Check

Your screen will regularly show how long you've been playing and your total wins/losses.

05
Cooling-Off

Put your account on a temporary break for anywhere between 1 and 30 days.

06
Self-Exclusion

Option to fully suspend your account for anywhere between 3 months and 5 years.

07
Spending History

View all your transactions and betting history at any time.

08
24/7 Support

For any issue, reach us at support@x30.click and we'll get back to you promptly.

Safe & Responsible

Join x30 — You're Always in Control

With x30's responsible gaming tools, you get the safest and most enjoyable entertainment experience. Sign up today and set your own limits.

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